RESUME

PROFESSIONAL EXPERIENCE

Senior User Experience Designer, Quilted Health                                                       

Remote | Oct 2020 - Present

• Currently the sole designer responsible for user experience and visual design of Maternity Neighborhood, an EHR software program for midwives and doulas

• Designed comprehensive revenue cycle management, referrals, and doula matching experiences

• Conducted numerous design sessions with users to develop design goals and standards

• Helped to develop company framework for accessibility standards for web and print media

• Redesigned and helped to author dozens of client facing materials with a keen focus on ease of understanding, accessibility, an inclusion

• Authored the company standards on accessibility and inclusion

• Brought national attention to the company through our award winning app design

• Built and maintains the design system libraries

Project Founder, MaMA: The Maternal Monitoring App                                             

Round Rock, Texas | Apr 2018 – July 2020

• Designed a healthcare app for providers to remotely monitor the physical and mental health of pregnant women in underserved areas of the US

• Created the entire system including conversational and visual interfaces from start to finish

• Used peer reviewed medical research to develop logic and flow

• Developed a conversational interface called “Ramona” that served as a virtual medical assistant for women and their families during the postpartum period

• Ensured the app met accessibility standards and HIPAA compliance

• Presented and pitched the app to C-Suite executives, federal public health and public policy officials, and heads of medical professional boards

• Conducted and managed user research and implemented a variety of methodologies in usability studies with 236 participants

• Synthesized research data using statistical techniques such as exploring variance, statistical significance, and pretest/posttest comparison

• Successfully sold the app and all of its assets to a growing and innovative maternal health company in July of 2020

Graphic Designer, Zohreh Daly Designs

Round Rock, Texas | Jan 2012 – Present

• Create logos and branding solutions for a variety of businesses and products

• Design business cards, brochures, banners and other printed products for personal and business customers

• Edit and create documentation forms for healthcare settings

• Craft patterns and instruction guides for sewing and quilting projects

Youth and Family Therapist, D. A. Blodgett-St. John’s                                                   

Grand Rapids, Michigan | Sept 2010 – Sept 2011

• PRN therapy and case management services for adolescent children in a residential setting

Youth and Family Therapist, D. A. Blodgett-St. John’s                                                   

Grand Rapids, Michigan | Jun 2007 – Sept 2010

• Treated some of Michigan’s most difficult cases within the state’s foster care system - this included severe abuse, neglect, and childhood trauma

• Used a variety of therapeutic techniques including CBT, narrative therapy, structural therapy, play therapy, and art therapy

• Communicated with other mental health providers, teachers, youth workers and case managers to ensure that everyone was on the same page

• Focused on the treatment of hard-to-treat Reactive Attachment Disorder (RAD), sexual reactivity, trauma, and loss

• Testified in court hearings, made recommendations for placement, and wrote detailed state mandated reports

• Maintained extensive case records with a normative score of 96% for record compliance

SOFTWARE AND SKILLS

Adobe Creative Suite- Illustrator, Photoshop, XD, Acrobat Pro, Animate, Character Builder

Figma, Invision, Sketch, POP, Dialogflow

Twelve years experience with digital illustration

Hundreds of hours of face-to-face clinical contact experience

Three years conducting research within an academic setting including graduate coursework in research methodology

WORK ELIGIBILITY

Eligible to work in the United States with no restrictions